Refund & Return Policy

Home Refund & Return Policy

Last Updated: 15 August 2025

At Ravaya Collection, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or refund under the terms below.

1. Return & Refund Window

2. Eligibility for Return/Refund

To qualify for a return or refund:

3. Non-Returnable Items

We do not accept returns or refunds for:

4. Process for Returns/Refunds

Contact our customer support at ravayacollection.official@gmail.com
or within 3 days of delivery. +92-320-2053681
Provide your order details and photos of the item.
Our team will review your request and provide return instructions.
Ship the product back to our address (customer bears return shipping costs unless the product is defective or incorrect).
Once we receive and inspect the item, your refund will be processed within 7 business days via your original payment method or store credit.

5. Damaged or Defective Items

6. Contact Us

For any queries regarding our Refund & Return Policy, reach out to us: